Director
of Client Experience: Danielle Shull
Professional Licenses: Life, Health & Variable Annuity
Education:
University of Florida, B.A., Business Administration
As Director of Client Experience, Danielle is a client advocate, responsible for identifying opportunities in which Gehring Group can continue to meet the short and long term needs of our valued clients. A highly respected and valued member of the Leadership Team, Danielle also sits on the Sales & Marketing Team, assists with team member training, identifies and promotes process improvement, and provides recommendations that enhance the growing needs of our clients.
Prior to her current role, Danielle served Gehring Group as the Manager of Account Management Services and Training and prior, a Senior Account Manager for over 10 years, where she successfully developed long lasting client relationships based on a foundation of trust, integrity and outstanding performance. As Senior Account Manager at Gehring Group, she assisted in overseeing the account services team and was involved with all aspects of account management including expediting the resolution of contractual, coverage, billing and claim disputes, planning open enrollments, presenting at employee enrollment meetings, implementing comprehensive wellness programs, as well as organizing seminars and events.
During her tenured career with Gehring Group, Danielle has achieved exceptional client satisfaction. Danielle’s extensive experience, high standards, and commitment to both the client and the Company are contributing factors to her success in this position. With the trust of her peers and leadership, Danielle’s input and recommendations are highly valued contributions to the ongoing success and growth of the organization.
Danielle is a dedicated leader both inside and outside of the office. Danielle has sat on multiple wellness committees assisting clients with development of a strong worksite wellness programs and currently serves on the Gehring Group Company Event Planning Committee, and assisting with the various events of the Company’s Helping Hands and Hearts Committee. Danielle also represents Gehring Group on the Marketing Committee of the Council of Insurance Agents & Brokers in Washington, D.C. Dedicated to serving the community, Danielle also sits on the boards of the Executive Leadership Council of the Leukemia Lymphoma Society of Palm Beach County, and the Executive Board of the Palm Beach County Women’s Chamber of Commerce, for whom she chairs the Giraffe Awards, a highly anticipated annual celebrations of women leaders in the community.